Managing Your Holodxb Account Details

Keeping Your Holodxb Account Up-to-Date

Maintaining accurate account information ensures smooth communication, correct invoicing, and efficient service for all your Holodxb rentals. This guide will help you manage your account details.

1. Accessing Your Account:

• Login: Visit the Holodxb website and navigate to the "Client Login" or "My Account" section.

• Credentials: Enter your registered email address and password to log in.

• Forgot Password? If you've forgotten your password, use the "Forgot Password" link to reset it.

2. Updating Personal & Company Information:

Once logged in, look for sections like "Profile," "Account Settings," or "Company Details." Here you can typically update:

• Contact Person: Your name, phone number, and email address.

• Company Name: Ensure your registered company name is correct.

• Billing Address: The official address for your invoices.

• Shipping/Event Address: If different from billing, ensure your primary event location address is accurate.

• VAT/Tax Registration: If applicable, update or confirm your tax registration details.

• Password: You can change your password for security purposes.

3. Managing Communication Preferences:

• Notifications: Adjust your preferences for receiving booking confirmations, payment reminders, promotional offers, or news updates from Holodxb.

• Preferred Contact Method: Indicate your preferred method of communication (email, phone).

4. Saving Changes:

• Always click "Save," "Update," or "Apply Changes" after making any modifications to ensure your new information is stored.

5. What If I Can't Edit Something?

• Certain sensitive or core company details might require direct assistance from our team to ensure data integrity. If you cannot update a specific field or encounter an error, please contact your dedicated Holodxb account manager or our customer service team.

Why Accurate Information Matters:

• Smooth Bookings: Correct details ensure your rental agreements and logistics are seamless.

• Accurate Invoicing: Prevents delays or errors in billing.

• Effective Communication: Ensures you receive important updates and confirmations without delay.

• Personalized Service: Helps us provide tailored recommendations and support based on your profile.
  We encourage you to review your account details periodically to ensure they are always current.